What’s wrong with Apple’s butterfly keyboards?
What is Apple’s keyboard replacement programme?
How to initiate a free repair
Letters or characters repeat unexpectedly Letters or characters do not appear Key(s) feel “sticky” or do not respond in a consistent manner
Click on the Apple logo in the top-left corner of the screen Select About This Mac. A window should open, and in the Overview tab, the model should be listed.
MacBook (Retina, 12-inch, Early 2015) MacBook (Retina, 12-inch, Early 2016) MacBook (Retina, 12-inch, 2017) MacBook Air (Retina, 13-inch, 2018) MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports) MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) MacBook Pro (15-inch, 2016) MacBook Pro (15-inch, 2017) MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) MacBook Pro (15-inch, 2018) MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports) MacBook Pro (15-inch, 2019)
Contact Apple or a service provider
- Find and go to an Apple Authorized Service Provider. Make an appointment at an Apple Retail Store. Mail in your device to the Apple Repair Center.
